Pool Error Codes

Pentair ERR IGN: Ignition Control Fault

ERR IGN shows up when a Pentair heater attempted to light the burner but its ignition control never detected a flame, so it locked itself out.

medium severity

Applies to: Pentair MasterTemp and MiniMax NT residential gas pool/spa heaters

What it means

You hear the blower spin up, maybe a faint click or two from the ignition module, and then the burner never catches — after three attempts the display settles on ERR IGN and stays there. That's a hard lockout: the control board ran its normal sequence of purge, ignite, and prove-flame, and the flame-sensing circuit never saw what it needed to, so it stopped trying rather than keep sending gas into a chamber with nothing lit. The fault can originate almost anywhere along the ignition chain — the gas supply, the electrical side, or the sensor that watches for flame — which is exactly why the checks below stop at ruling out the obvious, low-risk causes before anyone opens the burner compartment.

Likely causes

What you can check yourself

  1. Confirm the gas valve is fully open and, for propane, the tank has fuel
  2. Press HEATER OFF to clear the lockout and allow another attempt
  3. Check whether other gas appliances on the same line are operating normally
Gas safety: This fault sits on the gas and ignition side of the heater. Don't adjust the gas valve, touch the flame-sensing rod, or open the burner compartment while the unit is powered. A heater that won't establish flame after one clean reset needs a technician, not repeated retries.
Call a professional if…

Do not attempt to service the igniter, flame sensor, or gas valve yourself. If the gas supply checks out but ignition keeps failing, shut the heater off and have a licensed technician inspect the ignition components.

Sources

Related reading

This site is an independent reference, not a substitute for a licensed pool professional. Gas pool heaters can leak carbon monoxide and cause fire; pump and heater electrical circuits carry mains voltage. Anything involving the gas line, burner assembly, or house wiring should be handled by a licensed technician or electrician.